Bshifter Support

BlueCard Technical Requirements

v1.4 – July 2020

Browser Support

In general the native browsers on operating systems work best (i.e. Safari on Apple Devices, Chrome on Android). The following browsers have been tested for compatibility:

Windows Mac Android
IE 11 Edge 81/83/Chromium Firefox 81+ Chrome 83 Safari All Versions
Chrome Version 83 and Higher
iOS Safari   Android 9 Pie (API 28)+
Native Browser Current Version 

1Microsoft Surface tablets currently require use of desktop browser mode.
2Firefox support of mp4 files is dependent on your computer's hardware and operating system.
3Adobe will stop supporting Flash at the end of 2020.

Display Size

Lesson content and interactivity has been designed for a landscape display at a minimum screen resolution of 1024 x 768 pixels. Note that settings on your computer for toolbars or zoom functions may reduce effective screen size.

Firewall Configuration

Your organization’s firewall or home firewall or ISP may have settings which throttle bandwidth or block certain IP addresses or media types.

In a firewall environment your IT administrator should make settings to allow:

  • MP3 file format (used for radio messages in training)
  • IP address of
  • Cloud based Content Delivery Network (CDN) as resolved locally from

Bandwidth Requirements

The training media is video rich. A broadband connection is required. Cellular or mobile connectivity may not offer continuous streaming necessary.

Frequently Asked Questions/ Troubleshooting

Unable to access training? Your browser may have one or more pop ub blockers which need to allow to open the training window. When launching the training carefully observer your screen for indications that the browser is alerting you to a suppressed pop up. This third party site may offer instructions for your specific browser - If issues persist contact bshifter support

A lesson frame will not mark complete? Sometimes an incomplete video or audio file is cached on your local computer. Should this occur please log out, clear your browser cache and re-log in. If issues persist contact bshifter support This third party site may offer instructions for your specific browser -