Passing the Torch: Why Perspective Still Matters in the Fire Service Leadership ~ 4 weeks ago View More
Born Again: A firefighter’s act of goodwill resurrects a beloved family member & breathes new life into the department’s reputation. Customer Service ~ 4 weeks ago View More
Egos Eat Brains—and Sometimes Pizza: Nothing good happens when bosses choose ego-driven pride over compassion, fairness & empathy. Career ~ 1 month ago View More
There’s Something Hiding in the Knee Wall: A tale of fire, fear & a phantom captain shines a light on the power of leading by example. Leadership ~ 2 months ago View More
From apprentice to master, the science, craft & art of incident command require experience, tacit knowledge & deliberate training Incident Command ~ 3 months ago View More
The Price of Polarity: Arguing about safety & risk management makes us look like clowns. Fire Attack ~ 4 months ago View More
Tip of the Hat to Progress: B Shifter Unveils New Landing Page to Support Expanding Content. News & Announcements ~ 4 months ago View More
The 360—First In Erases All Doubt: A calm, silent firehouse offers a chance for reflection on why we love the job. Opinions/Perspectives ~ 6 months ago View More
NO MORE GOOD DUDES! A plague of very nice but highly incompetent leaders is plowing through the American Fire Service. Opinions/Perspectives ~ 7 months ago View More
THE CRIME OF PUNISHMENT: Effective correction is teaching, not torture. Be the boss who knows the difference. Opinions/Perspectives ~ 1 year ago View More